Refund Policy

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery at jmdesignsSC@gmail.com. We will gladly offer a refund or exchange for a similar item at no additional cost. Photos of the damaged item and packaging may be required to process your claim.

 

Returns & Exchanges

We accept returns and exchanges within 14 days of delivery. Items must be unused and in their original condition and packaging.

To initiate a return or exchange, please contact us at jmdesignsSC@gmail.com. Once approved, we will provide instructions for returning your item. Please note that return shipping costs (excluding damaged items) are the responsibility of the customer.

 

Questions?

For any shipping or return-related questions, feel free to contact us at jmdesignsSC@gmail.com